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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Zimmerman

September 3, 2024

5  out of  5
rating by Susan Zimmerman
"I’m very happy with the professionalism of the staff at this insurance company. They helped us save alot of money when bundling our insurances and switching over to them."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you're happy with the professionalism of our staff and that we could help you save money by bundling your insurance policies. It's our goal to provide personalized and efficient service to all of our customers, and we're glad we could make the switch easy for you. If you ever have any questions or need further assistance, we're always here to help! Thank you for choosing Craig Rothstein State Farm!"
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brad baumgardner

March 26, 2024

5  out of  5
rating by brad baumgardner
"Nice job. The only disappointment was that the details of the smart ride were glossed over and the State Farm web site was foggy on the concept. I have been driving for half a century without a claim so, if this system dings me, I'll go somewhere else."
We responded:
"Thank you for your feedback and for acknowledging our efforts. We're sorry to hear that you found the details about Smart Ride unclear. We understand how important it is for experienced drivers like yourself to have all the information you need. Please feel free to contact our office directly so we can provide a thorough explanation and address any concerns you may have. Your satisfaction is our priority, and we appreciate the opportunity to assist you further. Thank you for choosing Craig Rothstein State Farm."
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Shelly Lehnortt

September 1, 2023

5  out of  5
rating by Shelly Lehnortt
"Kylee was awesome throughout our process. Her thoroughness was greatly appreciated. No question went unanswered. Top notch professional! With car and homeowners insurance, she was able to save us over $600 a year."
We responded:
"Thank you for the kind review Shelly. We are so glad that Kylee was able to assist you with the switch of your auto insurance and homeowners insurance. $600/year is some nice savings! Please don't hesitate to contact us if you ever need anything."
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Jenn Werner

September 1, 2023

5  out of  5
rating by Jenn Werner
"Kylee Goshen is an absolute delight to work with as well as the rest of Craig Rothsteins office. From start to finish she made buying a house much less painfull. I do all of my insurance business through State Farm and would recommend their office to anyone looking for some good coverage and great customer service!"
We responded:
"Thank you so much for the kind review Jenn. We are so glad that Kylee was able to assist you with your homeowners insurance. If you ever need anything - give us a shout!! "
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Doris Klinger

August 13, 2023

5  out of  5
rating by Doris Klinger
"Saved me money and were so nice."
We responded:
"Thanks for the 5 star review Doris! We all love saving money. Give us a call if you ever need anything!"
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Halle Richardson

August 1, 2023

5  out of  5
rating by Halle Richardson
"They are a very nice office to work with. They answered my questions, are accommodating when I need to make changes, and answer emails in a timely manner."
We responded:
"Thanks for the kind review Halle. We take pride in the service that we give our customers. Enjoy the rest of your year!"
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Hector Garcia Jr

June 15, 2023

5  out of  5
rating by Hector Garcia Jr
"Craig and his team provide excellent service, and had the great pleasure of getting help, alongside the road service plan which I purchased along with my vehicle insurance. Check them out and I give Five Stars!. They are the best for my money and family. Thank you."
We responded:
"Thank you Hector!"
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Bryan Baird

June 2, 2023

5  out of  5
rating by Bryan Baird
"Craig and his team are awesome every step of the way!!!"
We responded:
"Thank you! We are glad to be of assistance with your insurance and financial needs."
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Michael Abrams

June 2, 2023

5  out of  5
rating by Michael Abrams
"Agency is always helpful and always follows through on what they are going to do to help you with your problems or concerns."
We responded:
"Thank you! We are glad to be of assistance with your insurance and financial needs."
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Sarah Rizzo

June 2, 2023

5  out of  5
rating by Sarah Rizzo
"Wonderful Place. staff is always super kind and helpful. no issues!"
We responded:
"Thank you! We are glad to be of assistance with your insurance and financial needs."
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Lisa Roth Walter

May 12, 2023

5  out of  5
rating by Lisa Roth Walter
"What a great guy, so conscientious."
We responded:
"Thank you Lisa!!"
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Jena Henderson

May 12, 2023

5  out of  5
rating by Jena Henderson
"Best place to have insurance through. They are there no matter what when you have a question or need something added/removed in a short matter of time ."
We responded:
"Thank you for the kind review Jena. We are glad to be of assistance whenever you need something. Have a great day!!"
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Antonio Diaz

May 11, 2023

5  out of  5
rating by Antonio Diaz
"Great service. Easy transition and friendly atmosphere.. highly recommended"
We responded:
"Thank you Antonio!"
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Jasmine Beecher

May 11, 2023

5  out of  5
rating by Jasmine Beecher
"Kylee was amazing and super helpful getting me renters insurance in a short notice!"
We responded:
"Thank you Jasmine for the review. We are glad that Kylee was able to give you speedy service and help you with your renters insurance. If you would ever like to add an additional discount to your renters, we can help with your auto insurance, life insurance, disability insurance, etc. Have a great day!!"
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Gianni Vegeto

April 4, 2023

5  out of  5
rating by Gianni Vegeto
"Helped me extremely well great costumer service and highly recommend"
We responded:
"Thank you for the review Gianni!"
Profile photo of Kimberly Bailey

Kimberly Bailey

March 8, 2023

5  out of  5
rating by Kimberly Bailey
"Kylee was amazing helping me switch my insurance—it was such a quick, easy process and she was great to send me comparable rates for different things I was looking at and helped me choose the best option. Thanks SF!"
We responded:
"We are glad that Kylee was able to help you choose the best insurance options for your needs Kimberly. If you ever need anything, please do not hesitate to reach out!!"
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Diana Wentz

March 5, 2023

5  out of  5
rating by Diana Wentz
"So happy we switched over to State Farm, saved money on both homeowners and car insurance! Craig and Kylee are amazing to work with, highly recommend!"
We responded:
"We are glad that we were able to save you money on your auto insurance and homeowners insurance Diana. Thank you for the kind review!!"
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Danielle Hecht

March 1, 2023

5  out of  5
rating by Danielle Hecht
"From the first phone call I made, up until the last one, Margie was amazing. She made everything super easy to understand and helped me find the right coverage at a good rate. She never seemed to get overwhelmed or bothered with all of my ridiculous questions. I was very appreciative."
We responded:
"Thank you for the kind review Danielle!"
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Alan Buckley

March 1, 2023

5  out of  5
rating by Alan Buckley
"Craig and his team are fantastic to work with! They are very knowledgeable and always go above and beyond to make sure their clients are well taken care of. I would highly recommend reaching out to Craig and team if you're searching for a new insurance broker!"
We responded:
"Thank you Alan!"
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Amanda Canapp

March 1, 2023

5  out of  5
rating by Amanda Canapp
"Kylee has been a joy to work with. She’s very prompt in returning calls/emails. If you’re looking for a new insurance provider, I highly recommend them."
We responded:
"Thank you for the kind review Amanda."
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Sara Kissel

February 2, 2023

5  out of  5
rating by Sara Kissel
"We had the pleasure of working with Kylee to get my husband and I on a new car insurance policy and she was nothing short of amazing! She was responsive throughout the entire process, and answered all of our questions and got our policy up and running right when we needed it. Can’t thank her enough for the experience she has provided us with!"
We responded:
"Thank you Sara. We are glad that you had such a great experience with Kylee. If you need anything, please do not hesitate to reach out!"
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dylan wilson

February 1, 2023

5  out of  5
rating by dylan wilson
"Above and beyond customer service and communication"
We responded:
"Thank you Dylan!"
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Adam Todd

February 1, 2023

5  out of  5
rating by Adam Todd
"Kylee has been great to work with and saved me hundreds on insurances and helped explore the best options for me and my needs especially when it came to life insurance! Looking forward to continuing to work with her and the rest of the team!"
We responded:
"Thank you Adam!!"
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Yvonne Miller

January 26, 2023

5  out of  5
rating by Yvonne Miller
"Staff are always pleasant, quick and reliable. Thank you"
We responded:
"Thank you Yvonne."
Profile photo of LWinters

LWinters

January 13, 2023

5  out of  5
rating by LWinters
"Each time I call everyone is very nice and super helpful. Always get a timely response if I have to leave a message. I saved a lot of money when I switched to State Farm!"
We responded:
"Thank you for the review!"